Made of brass and natural leather. Top-quality finish and durability.
*One size fits all.
Brass tube 5mm
Leather cord 2mm
► GIFT WRAPPING:
JuvelartoMano jewellery comes beautifully presented in a cotton bag.
► TAKING CARE OF YOUR JEWELLERY:
We recommend that you keep jewellery away from water. Remove your jewellery before showering or swimming in a pool or the sea, when you sleep, during sports and cleaning. Store your jewellery in your jewellery box. Avoid direct contact with perfumes and chemicals. Clean occasionally with a soft cloth.
Shipping from Croatia
SHIPPING:
All items will be shipped within 1-3 business days after payment, or if the payment was done during the weekend or holidays we will send it the first next working day.
Items will be shipped via Croatian post office registered Air mail. If you wish to have priority, or express mail delivery, as well as delivery confirmation or insurance, those can be arranged for an extra fee, depending on what you need. Feel free to convo us before payment, and we will work that out with you.
You will be notified as soon as your order has been shipped. Approximate delivery time will very according to your location (It shouldn’t take longer than 10 working days if shipped to Europe; 10-15 working days if shipped to US.).
CUSTOMS, DUTIES, TAXES:
For international customers, please note that any customs, duty fees, or applicable taxes incurred for your country are the responsibility of the purchaser. Every country varies but you can find this information at your local post office or on the internet.
DELIVERY ADDRESS:
Please make sure that your Etsy address is the same as your PayPal address. If there's a discrepancy between the addresses, we ship to the confirmed PAYPAL address. This is to ensure that the transaction is protected through PayPal.
However, if you would like the item you are purchasing to be sent as a gift to someone at an address different to your confirmed PayPal address, then please tell us in the 'note to seller' section & include the recipients address. We are also happy to include a short message with the order - again just let us know in the 'note to seller' section.
PACKAGING:
We package everything with care to ensure that your order arrives safely
and in great shape.
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
Returns and exchange details
It's very important to us that you are happy with your order.
If for any reason you are not, we accept returns or exchanges for purchased items within 30 days of the shipping date. Please email us within 7 days of receiving your order to arrange for a refund or exchange. Returns or exchanges made without prior notification may not be processed. Product must be returned in the same condition as it was received. Shipping charges are non-refundable and are full responsibility of customer. Your refund will be issued when return items are received.
In case of receiving damaged item, please return the item (you will be compensated for shipping costs) and we will either replace it or issue a refund, your choice. Please, put your name on the package when you send it back.
Additional
Please contact us if you have any questions, we'll be glad to answer (use Etsy CONVERSATION [convo] or e-mail us: juvelartomano@ gmail.com.)
All photos are property of JM©. If you want to use any photo for a blog post or an article, please, notify us first.
Please consider giving a feedback, when you have the item. We hope you will feel happy with our pieces and let us know it. Thank you. :)